Topic: Capital One - can't connect
I have a capital one business account, the login URL is:
where I choose "Banking."
Once logged in, I'm at:
I believe I should be using this one:
w w w .ofxhome.com/index.php/institution/view/802
According to tech support, but I cannot get it working, despite using the same username/password.
In ofxdirect connect user setup:
1. I have username and userid as my login id.
2. Do I need anything for client UID? I tried generating a uid from a generator.
3. For bank settings, I have:
Capital One Bank (after 12-15-13)
ORG: Capital One
and url: ofx.capitalone.com/ofx/103/process.ofx
For app settings, I choose quicken windows 2013. And force SSL3.
When I try to retrieve accounts, it says:
00:50:12 Status for signon request: General error (Code 2000, severity "ERROR")
Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
00:50:12 Status for account info request: Signon invalid (Code 15500, severity "ERROR")
The user cannot signon because he or she entered an invalid user ID or password.
Some other times, it only gives me a 2000 before I changed some settings around.
Regardless, I can't login, no matter what.
I was told by tech support my account does support quickbooks direct connect, so I know this should work. What do I need to do differently?