Topic: Trouble with First Tennessee Bank - Using Pocketsense

I have scoured the internet for an answer and have contacted the bank but can't find my answer.  I hope someone here can help.

I am using the latest version of pocketsense.  I have all my other accounts working (AMEX/Chase, etc)  I have an issue setting up and downloading my Frist Tennessee account.  I put in the parameters that are listed on the ofxhome.com website.  I also needed the "BankID"  with I assume is the routing number of the bank.  I also tried using 103 instead of 102 for the OFXver.  The other details are set as the default such as QWIN, 2200.


<site>
    SiteName   : FIRST TENNESSEE
    AcctType   : BASTMT
    fiorg      : Online Financial Services
    fid        : 2250
    url        : https://ofx.firsttennessee.com/ofx/ofx_isapi.dll
    bankid     : 064101398
    brokerid   :
    ofxVer     :
    appid      :
    appver     :
    mininterval:
    timeOffset :
</site>

I test the account and I get the following error:

Invalid OFX statement.
**  Review ./xfr/FIRSTTENNESSEE160210154108516695.ofx for possible clues...
An online error occurred while testing the new account.

when I look into the file it only has:
Application error

Any help would be appreciated as I have been trying to get this working for a while.  (i also tried this in another program other than pocketsense, I tried ofxclient, but I get a similar result)