Topic: Citi Credit Card: new URL

Citi Credit Card has a new URL https://mobilesoa.citi.com/CitiOFXInterface. It also required an additional process to enable access:

1. Log in to Citi's website.
2. Click Profile.
3. Click Manage Desktop Apps.
4. Click Add Access.
5. Log in with my financial software.

Step 5 didn't work the first time, but after clicking "Submit client id during download" in my financial software (Moneywell) it worked.

Re: Citi Credit Card: new URL

What could be the reason behind the initial failure of Step 5, and how does clicking "Submit client id during download" resolve the issue?

smile

Re: Citi Credit Card: new URL

Why did Step 5 initially fail, and what is the mechanism behind the resolution achieved by clicking "Submit client id during download"?

smile