1 (edited by Al 2012-08-17 09:52:58)

Topic: Janus


"We have been notified that when investors are logging into their third party software to upload their Janus information, they should use their Social Security Number (SSN) and their Janus Personal Identification Number (PIN). This information should be used/entered even if you are asked to provide your Janus User ID. If you attempt to upload your Janus information using this tip and you are still experiencing difficulty, please contact OFX Direct Connect's customer service."

Although I'm now able to connect, nothing gets actually downloaded.